TERMS & CONDITIONS

  1. Agreement to Terms

By accessing, browsing, or making a purchase through this website “WWW.RAFAELANDRUI.COM”, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
If you do not agree, you must refrain from using the Site.

  1. Company Information

This Site is owned and operated by:
RAFAELANDRUI
Lebanon
For all inquiries, please contact: INFO@RAFAELANDUI.COM

  1. Eligibility

To use this Site or place an order, you must:

  • Be at least 16 years old (or the legal age in your region)
  • Provide accurate, complete, and current information

You are responsible for ensuring that your use of the Site complies with the laws of your own country.

  1. Website Use

You may use this Site solely for lawful personal and non-commercial purposes.
You agree not to:

  • Misuse, disrupt, or damage the Site
  • Engage in fraudulent activity
  • Copy or use any content without written permission
  • Attempt unauthorized access to our servers or systems

We reserve the right to limit or terminate access for any misuse.

  1. Product Information

We take great care to present our products with accuracy and clarity.
However, please note:

  • Colors may vary depending on device settings
  • Luxury items may have natural, handcrafted variations
  • All products are subject to availability
  • Prices and descriptions may change without notice
  1. Pricing & Payments
  • All prices on this Site are listed in United States Dollars (USD).
  • Prices may be updated at any time without prior notice.
  • Payments must be made through secure, authorized payment methods displayed at checkout.
  • By submitting payment, you confirm that the information you provide is valid and authorized.

We reserve the right to refuse or cancel any order in cases of suspected fraud or unauthorized transactions.

  1. International Shipping

We proudly ship worldwide from Lebanon. By placing an order, you acknowledge:

7.1 Delivery Times

Delivery schedules vary by destination and shipping carrier.
Estimated delivery dates cannot be guaranteed.

7.2 Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees set by your country.
These charges are not included in our prices and are the customer’s responsibility.

7.3 Shipping Liability

Once the order is transferred to the courier, risk of loss passes to you.
We are not responsible for:

  • Delays caused by customs
  • Carrier errors or disruptions
  • Lost or stolen packages after shipping
  1. Returns & Refunds

We aim to ensure your satisfaction. Our general return terms are:

  • Returns accepted within 1 DAY of delivery
  • Items must be unworn, unused, and in original packaging with tags attached
  • Custom, personalized, or discounted items may be non-returnable
  • Refunds are issued after item inspection
  • Return shipping costs (AND ALL TAXES, DOUANE) are the customer’s responsibility unless otherwise stated

Please review our Return & Refund Policy for complete details.

  1. Intellectual Property

All content on this Site including product photography, brand assets, designs, text, graphics, and layout is the exclusive intellectual property of RAFAELANDUI.

You may not:

  • Copy
  • Distribute
  • Reproduce
  • Modify
  • Publish
  • Sell

any content without our prior written consent.

  1. Accounts (If Applicable)

If you create an account:

  • You are responsible for maintaining confidentiality of your login information
  • You agree to notify us immediately of unauthorized account activity
  • We may suspend or terminate accounts that violate these Terms
  1. Limitation of Liability

To the maximum extent permitted by global and local laws, we are not liable for:

  • Website errors, interruptions, or technical issues
  • Delays caused by carriers, customs, or external events
  • Loss or damage not directly caused by our proven negligence
  • Indirect, incidental, or consequential damages
  • Losses related to misuse of products

Your use of the Site is at your sole risk.

  1. Privacy & Data Protection

We process your personal information in accordance with our Privacy Policy, which outlines how data is collected, stored, and protected.

  1. Compliance With Local Laws

Due to global variations in consumer and import regulations, you are responsible for ensuring the products you purchase can legally enter your country.

We do not guarantee that our products or services are appropriate or legal in all jurisdictions.

  1. Governing Law

These Terms & Conditions are governed by the laws of Lebanon.
Any disputes arising from the use of this Site shall be resolved exclusively in Lebanese courts, unless international consumer protection rules require otherwise.

  1. Changes to Terms

We may update these Terms at any time.
Updates become effective immediately upon posting.
Continued use of the Site signifies acceptance of the revised Terms.

  1. Contact Information

For questions regarding these Terms & Conditions, please contact:

RAFAELANDRUI
Email: INFO@RAFAELANDUI.COM

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